Frequently Asked Questions
Everything you need to know about your beauty experience with GabeFarrellProductions.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping within the United States generally takes 3-5 business days, while international shipping can take 10-15 business days depending on your location.
Are your beauty products cruelty-free and vegan?
Yes, at GabeFarrellProductions, we are committed to ethical beauty. All of our products are 100% cruelty-free, and the majority of our collection is vegan-friendly. Please check individual product descriptions for specific ingredient details.
What is your return policy for opened products?
Due to the hygienic nature of beauty products, we can only accept returns on unopened and unused items within 30 days of purchase. If you receive a damaged or defective item, please contact our support team immediately for a replacement.
How can I track the status of my shipment?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website where you can monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are encrypted and secure to ensure your information remains protected.
Do you offer professional discounts or wholesale pricing?
Yes, we offer exclusive pricing for licensed beauty professionals and bulk wholesale orders. Please reach out to our partnerships team through our contact page with your credentials to apply for a pro account.